On this episode of The Vurge, we welcome Debi Smith and Lily Farris to the show to unravel the tapestry of organizational change management (OCM). The duo tap into their rich experience in healthcare OCM to share how understanding the human side of transitions can lead to a successful transformation, especially when integrating intricate systems like Epic. Their stories reveal the delicate dance between developing strategic communication and nurturing leadership to guide teams through the ebbs and flows of change.
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