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Advisory Services
Project Management
Revenue Cycle

 

Services

Advisory Services

DIVURGENT provides tenured management consultants with expertise in business processes, technology and clinical operations. Our team is comprised of clinicians and operational executives who have held management and leadership positions with leading providers. Advisory services include:

Meaningful Use Gap Analysis
   
Strategy Development
   
Vendor Selection
   
Benefits Assessment and Realization Strategies
   
Organizational Assessment
   
Clinician Adoption
   
Modeling and Simulation
   
CIO Coaching Program
   
Implementation Planning
   
Total Cost of Ownership (TCO) Model Development
   
Training
   
Interim Leadership/Management
   
Vendor Performance Analysis

Methodology

We bring a proven, structured approach to our advisory services projects that incorporates lessons learned and best practices from all previous engagements as well as from relevant industry literature. Some of our proprietary methodologies are powered by Fulcrum Methods and include:

Business and Clinical Transformation

Our business and clinical transformation methodology is centered around our client’s organizational mission, vision and values. Understanding transformational projects and the importance of a structured methodology that ensures planned outcomes are achieved is the focus of our 5-phased approach that includes: organizational planning and assessment, defining and quantifying benefits realization opportunities, designing transformational processes and technologies, deploying transformational processes and technologies, and measuring benefits and applying business intelligence. Our transformational approach can be applied to revenue cycle and clinical transformation projects.

Meaningful Use

Our Meaningful Use methodology is a proven approach for hospitals and eligible providers to evaluate their EHR capabilities for incentive payment qualification under ARRA Meaningful Use criteria.

Vendor Selection

Our Vendor Selection Methodology provides both an approach and tools to analyze, plan, evaluate and select information systems that deliver maximum value with minimum costs and risks.

Systems Implementation

Our Systems Implementation Methodology is a structured approach to implementing health care information systems. The methodology is designed to cover the complete implementation process from readiness review, system design, testing and data conversion to system activation and transition to support. Through a combination of detailed work plans, forms, documents, action oriented guidelines and application specific considerations, SIM 2007 acts as a roadmap and tool for implementing technologies such as EHR.

Change Management

The ultimate success of organizational change initiatives depends heavily on the way the organization approaches that change. A well-positioned organization has clearly defined related goals and initiatives; understands the dependencies and success enablers of the change; is organized and resourced to achieve objectives; and is confident in its ability to successfully transform. Our Organizational Change Management methodology is a recognized toolset for building the management process and discipline around transformational change.

Related White Papers

Flying Lessons: Crew Resource Management in Healthcare – Jarrell and Konschak

Designing your EMR Training Program - Clark, Felt, and Mercer

Critical Success Factors For Successful ECM System Selection - Danaher and Greener

How One Healthcare Organization Successfully Achieved Physician Adoption - Levin and Konschak

System Selection: Aligning Vision and Technology - Kizer and Konschak

Organizational Structures for Clinical Transformation - Staley and Konschak

Business Intelligence: An Essential Tool for Every Healthcare Organization - Konschak

New Frontiers in Home Telemonitoring - Konschak and Flareau

Improvements in the Emergency Dept.: Understanding and Managing Computer Simulations - Konschak

IT Training for End Users - Mercer

Understanding the Total Cost of Ownership (TCO) Analysis for IS in the Healthcare Setting - Konschak and Felt

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